1 General Provisions
These Terms & Conditions form a legal agreement between the igi3 platform and its users. By accessing, registering with, or using any igi3 service, you confirm that you have read, understood, and accepted all of these terms.
Igi3 reserves the right to amend or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.
2 Account Registration & Eligibility
The following requirements must be met to open an account with igi3:
- You must be 18 years of age or older to register.
- Each person may register only one account. Creating multiple accounts is strictly prohibited.
- All information provided at registration must be truthful, accurate, and complete.
- Your account is for personal use only. Operating an account on behalf of another person is not permitted.
- You must provide the required documents when requested for KYC (Know Your Customer) verification.
Igi3 reserves the right to accept or reject any registration. Accounts created with false information will be terminated and any associated balance may be forfeited.
3 Deposit & Payment Policy
Only approved payment methods may be used to deposit at igi3. Currently accepted methods include popular mobile banking services in Bangladesh and approved bank transfers.
- The minimum deposit amount is set by the platform and may change from time to time.
- All deposited funds must come from your own sources. Deposits from third-party accounts are not permitted.
- All deposits are processed in Bangladeshi Taka (BDT).
- If a suspicious transaction is identified, igi3 may request additional information for verification.
4 Withdrawal Policy
The following rules apply to all withdrawals from igi3:
- Withdrawals are only available from verified accounts. Withdrawals may be withheld if KYC has not been completed.
- Withdrawal requests are typically processed within 1-3 business days.
- Deposits and withdrawals must be made using the same payment method where applicable.
- Winnings derived from bonuses must meet the specified wagering requirements before withdrawal.
- Maximum daily and weekly withdrawal limits are set by the platform.
Igi3 may carry out additional verification checks on unusual or suspicious withdrawal requests. Your cooperation will be required in such cases.
5 Bonus & Promotional Offers
Igi3 regularly offers a range of bonuses and promotional deals. To make the most of these offers, please keep the following in mind:
- Each bonus offer has its own wagering requirement. Please read the terms carefully before claiming any bonus.
- Each bonus may only be claimed once.
- Any attempt to abuse or manipulate bonus offers may result in the bonus being cancelled and the account being suspended.
- Igi3 reserves the right to modify or cancel any bonus offer without prior notice.
- Bonus funds cannot be withdrawn directly until they have been converted to real money.
6 Betting Rules
The following rules apply to all betting activity on igi3 at all times:
- Once a bet is confirmed, it cannot be cancelled unless igi3 determines that special circumstances warrant cancellation.
- If an event is cancelled or postponed, igi3 will settle bets in accordance with the applicable rules.
- If abnormal odds are displayed due to a technical error, any bets placed at those odds will be considered void.
- Placing a bet with prior knowledge of an event's outcome is strictly prohibited.
- In the event of a disconnection during live betting, the odds at the time the bet was accepted will be considered final.
Igi3 reserves the right to accept or refuse any bet. Odds are subject to change due to market fluctuations or other factors.
7 Prohibited Activities
The following activities are strictly prohibited on igi3 and will result in permanent account closure:
- Using the platform for money laundering or illegal financing purposes.
- Claiming bonus benefits through multiple accounts.
- Using bots, scripts, or automated systems to bet or play games.
- Attempting to hack or gain unauthorised access to igi3 systems.
- Defrauding or harassing other users.
- Using a false identity or fraudulent documents.
- Operating an account on behalf of a minor.
8 Account Closure & Suspension
Igi3 may temporarily or permanently close an account under the following circumstances:
- In the event of a breach of the Terms & Conditions.
- Failure to pass KYC verification, or evidence of submitting false information.
- Time required for investigation in cases of suspicious or unusual transactions.
- By order of a court or directive from a regulatory authority.
Users may request account closure at any time. Verified balances can be withdrawn prior to closure, but any bonus balance will be forfeited.
9 Responsible Gaming
Igi3 believes gaming is a form of entertainment, not a solution to financial problems. That is why we actively promote responsible gaming.
- You can set daily, weekly, or monthly deposit limits on your account.
- You may take a temporary break from your account for a set period (cooling-off period).
- Long-term self-exclusion options are also available.
- If you notice signs of a gaming problem, please contact our support team immediately.
10 Privacy & Data Protection
Igi3 takes the protection of your personal data seriously. Full details on how we collect, use, and safeguard your information are available in our Privacy Policy.
- Your personal information is never shared with third parties, except where required by law.
- All data is protected with SSL encryption.
- Account and transaction data is stored on secure servers.
For more details, visit our Privacy Policy Read the page.
11 Dispute Resolution
If you have a dispute or complaint, please contact the igi3 customer support team in the first instance. Most issues can be resolved through direct communication.
- Igi3 will provide an initial response within 7 business days of receiving a complaint.
- More complex matters may take additional time to resolve, but you will be kept updated at every stage.
- If a resolution cannot be reached by mutual agreement, an independent mediation process will be followed.
12 Right to Amend Terms
Igi3 reserves the right to revise, amend, or update these Terms & Conditions at any time. We will endeavour to notify users of any significant changes.
Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. The date of the latest update will always be shown at the top of this page.